Welcome to SatBet. We offer you a global portfolio of gambling products and services.
If you wish to bet or to play games for real money with us, you will need to open an account with us. By opening an account with us, you agree to be bound by our Terms & Conditions.
Before beginning to bet, you should read through our General Conditions for Betting which apply to you and to each of your betting transactions.
By entering any betting transactions on our site, you agree to be bound by both the General Condition.
All bets placed in the system are the client’s responsibility. Any miss bets due to software glitch or website maintenance will not be SatBet's responsibility and clients must bear any, or such losses incurred during this downtime.
SatBet provides a platform upon which you can enter various betting transactions in relation to the markets available on our site ("Markets").
Please note that there are separate Rules and Regulations for each of our Exchange and other products. The rules governing how markets are offered, managed and/or settled are not the same for every market on each product. In certain circumstances, a bet that is settled as a winner on one product may be settled as a loser on the other product (and vice versa). Additionally, different settlement rules may apply so that, for example, bets that are a winner on one product may be settled as a dead heat or be voided on the other product. Customers must ensure that they familiarize themselves with the relevant rules that apply to the bets that they place on SatBet 's products.
By entering any betting transactions, you agree to be bound by these General Conditions and the Specific Conditions relevant to your betting transaction (together "the Agreement").
If there is any inconsistency between the documents listed above, this document and the relevant Specific Conditions, the Specific Conditions will prevail over this document which will prevail over the documents listed above.
Account Terms and Conditions
Please read these Terms and Conditions carefully before opening an account with us.
By clicking the "I Confirm" button on the account opening screen, you agree to be bound by these Terms and Conditions.
In consideration of our accepting your application to open an account, you represent to us as follows:
You are 18 years of age or over, of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us.
You agree to provide accurate registration information, including without limitation your correct date of birth and your country of residence. You agree to inform us of any changes in such details.
You are the person whose details are provided in connection with your registration, or, in the case of legal entities, you are a duly authorized representative of the relevant legal entity.
You are acting as a principal and not as an agent on behalf of a third party.
You are not an undischarged bankrupt or in a voluntary arrangement with your creditors.
You are not located in any country with a comparable legal situation - SatBet may from time to time determine these countries.
It is your responsibility to keep your contact details up to date on your account. Failure to do so may result in you failing to receive important account related notifications and information from SatBet, including changes we make to SatBet 's terms and conditions.
You are solely responsible for the security and confidentiality of your account. You agree to keep your username, password strictly confidential and you are responsible for any misuse. Please note that when you create an account you have the option to use your email address or a username to log in to/identify your account. This can reduce the security levels of your account as your email address may be more accessible and this makes it easier for third parties to gain access to your account.
Deposit and withdrawal of Funds
To bet or to play games for money on SatBet, you need to deposit funds.
You undertake that:
All money that you deposit in your account is untainted with any illegality and does not originate from any illegal activity or source.
All payments made into your account are authorized and you will not attempt to reverse a payment made into your account or take any action which will cause such a payment to be reversed by a third party, in order to avoid any legitimate liability.
You accept that all transactions may be checked to prevent money laundering and that any transactions made by you which SatBet deems suspicious, may be rejected and reported to the appropriate authorities.
We have several controls and checks that take place before any withdrawal request is processed by SatBet. These checks are part of our ongoing commitment to maintaining the security of our customers' funds. All withdrawals requests are therefore only processed after the expiry of a set period from the withdrawal request being made.
You authorize us, at any time, to use any means that we consider necessary to verify your identity and credit worthiness with any third-party providers of information.
You agree that we may from time to time use your name, the name of your hometown and/or your image in publicity and/or our promotional materials. We would only seek to do this if you won a large amount of money on one of our products and we would always notify you before using your details and/or your image.
Errors and Omissions
You will inform us as soon as you become aware of any errors with respect to your account and you will forfeit any amounts shown to be in your account that result from human error or technical fault.
Suspension or termination
Either we or you may suspend or terminate your account at any time, either with or without cause; upon notice (we will use our reasonable endeavors to give such notice to you either before or after suspending or terminating your account). Please contact the SatBet support if you would like to close your account.
We may take steps to block you from betting on or using our site (or any part of it) if you are in certain jurisdictions, for example the United States of America.
Following termination or suspension of your account, in the normal course of events, SatBet will return any funds in your account. Please contact the SatBet Support to recover any funds held in suspended or closed accounts.
However, we reserve the right to withhold the funds in your account from you pending the determination of any investigation (including any relevant external investigation) where:
We suspect you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site, including where we suspect the account has been linked with fraudulent or dishonest activity.
In compliance with any law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.
Following the determination of any such investigation we reserve the right to seize some or all the funds in your account, if we are satisfied that you have acted in breach of these Terms and Conditions or any other agreement relevant to your activities on our site. We will deal with any funds obtained by us in this manner at our sole and absolute discretion and/or in accordance with any advice, request or instruction from any governmental, regulatory or enforcement authority.
We reserve the right to make changes to these Terms and Conditions at any time. In relation to material changes, we will give you prior notice and/or to obtain your prior consent before making such changes and your continued use of the site will be deemed to be your acceptance of any material changes.
Communications and notices
Communications and notices to be given by you to us under these Terms and Conditions should be provided to us as set out in the Contact us section.
These Terms and Conditions have been prepared in various languages other than English for reference only. In the event of any differences between the English version of these Terms and Conditions and any non-English versions, the English version shall prevail.
Minimum and maximum bet stakes
Depending on the product or type of market you are betting on and depending on the currency that you are betting in, there are minimum bet sizes that apply. These minimum bet sizes are subject to change and may differ depending on whether you are on our site or using the Telephone Betting Service. You are not permitted to place bets or try to place bets that are below the minimum bet size threshold and doing so may result in your account being permanently closed.
Exchange Rules and Regulations
For everything other than horse racing and greyhound racing, if a market is not scheduled to be turned in-play but SatBet fails to suspend the market at the relevant time, then:
If the event has a scheduled 'off' time, all bets matched after that scheduled off time will be void.
If the event does not have a scheduled 'off' time, SatBet will use its reasonable endeavors to ascertain the time of the actual 'off' and all bets after the time of the 'off' determined by SatBet will be void.
For horse racing and greyhound racing, if a market is not scheduled to be turned in-play but SatBet fails to suspend the market at the relevant time, then all bets matched after the official 'off' time will be void.
SatBet aims to use its reasonable endeavors to suspend in-play markets at the start of and at the end of the event. However, regardless of what it says in the Market Information, SatBet does not guarantee that such markets will be suspended at the relevant time.
SatBet will not part-suspend outcomes/selections in an Exchange market that has been turned in-play (although it may do so in Fixed Odds market).
SatBet customers are responsible for always managing their in-play bets.
For the purposes of in-play betting, customers should be aware that transmissions described as "live" by some broadcasters may be delayed or pre-recorded. The extent of any delay may vary depending on the set-up through which they are receiving pictures or data.
The availability of an in-play market on our Exchange product for a particular event does not necessarily mean that there will be an equivalent in-play market for the same event on our Fixed Odds product.
All markets other than soccer markets - not suspending at the time of the 'off.'
In relation to markets which are scheduled to be turned in-play, SatBet aims to use its reasonable endeavors to turn such markets in-play at the time of the 'off'. However, SatBet does not guarantee that such markets will be suspended and turned in-play at the time of the 'off'.
If a market is scheduled to be turned in-play but SatBet fails to suspend the market at the time of the 'off' and the market is not turned in-play at any time during the event, all bets matched after the scheduled time of the 'off' will be void (in the case of horseracing and greyhound racing, bets will be void from the official rather than the scheduled 'off' time) UNLESS it can be established that the bet was placed before the official off time or the actual time of the off. If the event does not have a scheduled 'off' time, SatBet will use its reasonable endeavors to ascertain the time of the actual 'off' and all bets after the time of the 'off' determined by SatBet will be void.
If a market is scheduled to be turned in-play but SatBet fails to suspend the market at the time of the 'off', but the market is turned in-play later during the event, all bets matched after the time of the 'off' will stand HOWEVER the price may be adjusted by SatBet and the bets may be settled accordingly to SatBet prices.
Soccer markets - not suspending at kick-off.
In relation to soccer markets that are scheduled to be turned in-play, SatBet aims to use its reasonable endeavors to turn such markets in-play at kick-off and to suspend such markets on the occurrence of a Material Event (see definition of "Material Event" below). However, SatBet does not guarantee that markets will be suspended and turned in-play at kick-off.
If a market is scheduled to be turned in-play but SatBet fails to suspend the market at kick-off and the market is not turned in-play at any time during the match, all bets matched after the scheduled time of the kick-off will be void UNLESS it can be established that the bet was placed before the actual time of kick-off.
If a market is scheduled to be turned in-play but SatBet fails to suspend the market at kick-off, but the market is turned in-play later during the match, all bets matched after the scheduled time of the kick-off will stand HOWEVER the price may be adjusted by SatBet and the bets may be settled accordingly to SatBet prices.
For the purpose of this rule, a "Material Event" shall mean a goal being scored, a penalty being awarded, or a player being sent off.
Abandonments, Cancellations, Postponements
All decision will be based on SatBet which will be final. There will be no dispute once SatBet reach an outcome.
In the event of a dispute arising between us and you, we each agree to follow the results and decisions as determine in SatBet.